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README.md
Context
US Airline passenger satisfaction survey
Content
"Satisfaction:Airline satisfaction level(Satisfaction, neutral or dissatisfaction)"
Age:The actual age of the passengers
Gender:Gender of the passengers (Female, Male)
"Type of Travel:Purpose of the flight of the passengers (Personal Travel, Business Travel)"
"Class:Travel class in the plane of the passengers (Business, Eco, Eco Plus)"
Customer Type:The customer type (Loyal customer, disloyal customer)
Flight distance:The flight distance of this journey
"Inflight wifi service:Satisfaction level of the inflight wifi service (0:Not Applicable;1-5)"
Ease of Online booking:Satisfaction level of online booking
Inflight service:Satisfaction level of inflight service
Online boarding:Satisfaction level of online boarding
Inflight entertainment:Satisfaction level of inflight entertainment
Food and drink:Satisfaction level of Food and drink
Seat comfort:Satisfaction level of Seat comfort
On-board service:Satisfaction level of On-board service
Leg room service:Satisfaction level of Leg room service
Departure/Arrival time convenient:Satisfaction level of Departure/Arrival time convenient
Baggage handling:Satisfaction level of baggage handling
Gate location:Satisfaction level of Gate location
Cleanliness:Satisfaction level of Cleanliness
Check-in service:Satisfaction level of Check-in service
Departure Delay in Minutes:Minutes delayed when departure
Arrival Delay in Minutes:Minutes delayed when Arrival
Flight cancelled:Whether the Flight cancelled or not (Yes, No)
Flight time in minutes:Minutes of Flight takes
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