Inspiration & Content I'm a MyRepublic costumer in Indonesia. From the beginning of becoming their subscriber, it's almost every single day any problem occured. Almost none days the service can be said as reliable. All this time usually I used Twitter to contact their Support. I found out tho that people was also complaining using Twitter. Because all that I see are problems, I wonder about this company, MyRepublic, do they know what to improve, what to maintain, etc. all this time? To me, looks like they're not listening to what the customer is complaining about. So I gathered this data to see where all of the complains lies and maybe, to MyRepublic it self, gain insight about which direction they should go to maintain their relationship with customer.