Context The City of Boulder FAQ usage data consists of annual summaries that give an overview of what information the public accesses on [Inquire Boulder](http://inquireboulder.com). Content **NOTE**: Inquire Boulder went live in July, 2013. FAQ Usage data for 2013 only includes data from July through December. All subsequent years include data from January 1 to December 31. Acknowledgements This is public data available from [the city of Boulder's Open Data Portal](https://bouldercolorado.gov/open-data/boulder-faq-usage) Inspiration What are the most common questions the city gets asked? Is there an opportunity to use machine learning to take the questions and point people to the right information on our website? How can we quickly develop responses to questions? Is there a role for a chat bot? How do the types of questions vary by time of year or based on other things happening in the city?